FAQ's

Glow & Stow is a UK company, based in the UK, paying UK taxes.

We'd love to hear from you!

Whether you you have any questions, feedback or requests, feel free to reach out to us at support@glowandstow.co.uk

Currently we offer a range of organisation and travel ready beauty essentials, such as Luxury Beauty Cases, Professional Makeup Brush Sets and skin care products, such as Hydrolyzed Collagen Face Masks, but we are always looking to expand.

Our customer service team is available 7 days a week (except Christmas Day)

Mon-Sat: 8am-8pm
Sun: 9am-4pm

If you are an existing customer or signed up to our email list and have a product question, we can schedule a call back.

Just email us at support@glowandstow.co.uk and we will arrange a convenient day / time to call you.

Currently, we ship to anywhere in the Uk

We offer FREE SHIPPING on orders over £50.

Shipping times may vary on selected products.

Luxury Beauty Case: 24-48 hour tracked delivery

Please see our shipping policy for more details

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.To start a return, you can contact us at support@glowandstow.co.uk.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.You can always contact us for any return question at support@glowandstow.co.uk.

Please see our returns policy for further details here: Returns Policy

Yes! Glow & Stow offer Black Friday deals with huge discounts across the store and value added packages. Subscribers are always the first to know and get early access to Black Friday deals. sign up for early access here: Black Friday 2025

Yes! Glow & Stow's products are vegan and cruelty free. Our Hydrolyzed Collagen Sheet Mask ingredients have plant based extract's and our makeup brushes have synthetic fibres, so you can have complete peace of mind when purchasing.

Glow & Stow's Hydrolyzed Collagen Sheet Mask works by applying it to your face after cleansing. Embrace the transformation as your mask becomes completely transparent and absorbs all of the nourishing ingredients into your skin.

We recommend using the Collagen Sheet Mask for a minimum of 3 hours. For optimum results, use overnight & your skin will be glowing for days!

Absolutely! Our Hydrolysed Collagen Sheet Masks are perfectly safe for all skin types, but we do not advise against using them on areas with broken skin. For further guidance please follow instructions on the packaging or contact us if you have any concerns, we will be happy to assist you with any questions.

Yes! Our sheet masks are gentle on sensitive skin. The ingredients will help reduce inflammation & blemishes by repairing cells and help to maintain healthy skin microbiome.